Shipping policy
Shipping Policy for LuckyMochiCo.com
Thank you for choosing LuckyMochiCo for your shopping needs! We are committed to providing you with the best service possible. Please review our shipping policy below:
1. Processing Time:
- All orders require up to 2-4 business days to process before shipment. This processing time allows us to carefully prepare and package your items to ensure they arrive in perfect condition.
2. Shipping Methods:
- We offer several shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select the shipping method that best suits your timeline and budget.
- Our standard shipping option typically delivers within 5-7 business days after processing. However, please note that shipping times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.
- Expedited shipping options are also available for those who require their items to arrive sooner. Please select the expedited shipping option during checkout for faster delivery.
- We currently only offer domestic shipping within the United States. We apologize for any inconvenience this may cause to our international customers.
3. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the selected shipping method. You will see the shipping cost during the checkout process before you finalize your purchase.
- Occasionally, we may offer free shipping promotions for orders that meet certain criteria. Please keep an eye out for any ongoing promotions on our website or social media channels.
4. Order Tracking:
- Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its arrival date.
5. Shipping Address:
- Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to make changes to your shipping address after placing your order, please contact us immediately.
If you have any further questions or require assistance with your order, please don't hesitate to reach out to our friendly customer service team at info@luckymochico.com.
Thank you for shopping with LuckyMochiCo!